SALES AND CONTENT LEAD

TITLE: SALES AND CONTENT LEAD

REPORTS TO: STORE MANAGER

JOB DESCRIPTION:

Estelle Colored Glass’ Sales and Content Lead is whip-smart, go-getting, proactive and organized who is passionate about delivering an exceptional retail and customer service experience, and passionate about creating Branded Content for Estelle Colored Glass. They act as brand ambassadors and provide a best-in-class retail experience. They are the host of the party that provides a smooth retail experience to our customers and supports our mocktail bar.


REQUIREMENTS

Genuine enthusiasm for retail and content creation who holds an outgoing, friendly demeanor. An ability to work in a fast-paced, ever-evolving environment. The ideal candidate is a natural communicator, personable and has incredible attention to detail and a healthy sprinkle of perfectionism. This person embodies the Estelle attitude - a positive, fun, curious person who loves people. We require open availability, including weekends and holidays for this position. This position reports to the Store Manager.


STOREFRONT & RETAIL EXPERIENCE

  • Interact with each customer with the goal of introducing the brand, answering product questions, closing the sale, and building a long-term client relationship.
  • Offer every customer an opportunity to enjoy a complimentary mocktail in one of our Estelle glasses
  • Ensure the sales floor is stocked and tidy at all times while adhering to inventory guidelines.
  • Participate in nightly cleanings of store and bar areas
  • Oversee customer flow and Estelle experience.
  • Ensures visual merchandising standards are maintained, the store is always client-ready and tidy at all times.
  • Actively maintain a strong customer service presence on the sales floor to deter theft and ensure a positive shopping experience for customers.
  • Process transactions accurately, while handling credit cards and gift cards. ( We do not accept cash.)
  • Participate in store events or client-related events as needed, representing the brand and enhancing client relationships (These could be outside of normal business hours.)
  • Partner with the Store Manager and Marketing team to captain instore content creation on a daily/weekly basis, as needed for any social media and other relevant channels to increase engagement, attract new customers, and support overall marketing goals.
  • Follow store opening and closing procedures.

BENEFITS

  • Time Away – paid time off, five paid holidays, parental leave, disability leave, bereavement
  • Generous employee discounts


**Physical stamina to perform manual tasks, including lifting and carrying packages up to 30 pounds.

ABOUT Estelle Colored Glass

Estelle Colored Glass is a luxury brand of hand-blown and specialty made colored glass founded in Holly Hill, SC in 2019. The Estelle Colored Glass collection is composed of original commissioned pieces made by glass artisans in Poland with a rich 100-plus-year-old history. We are committed to creating joyful and heirloom quality pieces that are often described as jewels for your table.

Estelle Colored Glass is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status.

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