Due to delays in our supply chain caused by the unprecedented times with COVID-19, Estelle wine stemware sets of 6 will not ship from our warehouse until May 21, 2021. We apologize for the inconvenience.

Shipping

Shipping in United States

Estelle Colored Glass offers a $10 flat rate ground shipping via UPS or USPS on orders going to any destination in the Continental US.  Orders are shipped from our warehouse in South Carolina. 

We have various additional shipping methods and costs depending on the preference of delivery time.  Shipping costs for orders placed with an expedited shipping method or outside of the Continental United States will be calculated based on the weight of the package, shipping location, and other UPS and USPS charges. 

All options for shipping and the associated cost are displayed at checkout and must be paid prior to checkout.  

International Shipping

All orders shipping internationally are subject to additional shipping charges based on taxes, tariffs, and duties placed by the recipient's country. Estelle Colored Glass is not associated with these fees and all fees must be paid at the time of checkout on our site.

Shipments to the United Kingdom

Customers in the United Kingdom are required to place a minimum purchase order of £135 UK — approximately $180 USD.

Defective Products

If your product was damaged upon delivery, please email us pictures of the damaged products within 7 days at support@estellecoloredglass.com for a free replacement. 

Exchanges

We will exchange your unused products within 60 days. 

Customer is responsible for the return shipping of the product being exchanged. Estelle Colored Glass will send your new product with complimentary shipping in the United States. 

Please email us support@estellecoloredglass.com to initiate your product exchange.

Returns

We accept returns in the original packaging within 60 days upon delivery.  Please email us at support@estellecoloredglass.com to request a complimentary return label. 

Care Instructions

Estelle Colored Glassware should be hand washed separately in lukewarm water with a mild, liquid dishwashing detergent using a soft sponge or soft fine cloth and then rinsed thoroughly to ensure all residue has been removed. We recommend using a soft, clean lint-free cloth or microfiber towel for drying and polishing.