Shipping in United States
Estelle Colored Glass offers a $10 flat rate ground shipping via UPS or USPS on orders going to any destination in the Continental US. Orders are shipped from our warehouse in South Carolina.
We have various additional shipping methods and costs depending on the preference of delivery time. Shipping costs for orders placed with an expedited shipping method or outside of the Continental United States will be calculated based on the weight of the package, shipping location, and other UPS and USPS charges.
All options for shipping and the associated cost are displayed at checkout and must be paid prior to checkout.
All orders shipping internationally are subject to additional shipping charges based on taxes, tariffs, and duties placed by the recipient's country. Estelle Colored Glass is not associated with these fees and all fees must be paid at the time of checkout on our site.
Shipments to the United Kingdom
Customers in the United Kingdom are required to place a minimum purchase order of £135 UK — approximately $180 USD.
If your product was damaged upon delivery, please email us pictures of the damaged products within 7 days at firstname.lastname@example.org for a free replacement.
We will exchange your unused products within 60 days.
We accept returns within 60 days upon delivery. Please email us at email@example.com to request a complimentary return label.
Customer is responsible for the return shipping of the product being exchanged. Estelle Colored Glass will send your new product with complimentary shipping in the United States. Please email us firstname.lastname@example.org to initiate your product exchange.